Data Protection Your Rights Philippines

majicjili Privacy Policy

Your privacy matters to us. This page explains exactly what personal data majicjili collects, how we use it, and the rights you hold as a registered player in the Philippines. Please read through before creating your account.

Last updated: June 2025  |  Applies to all registered members in the Philippines.

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Understand How We Handle Your Information

This Privacy Policy covers every aspect of how majicjili collects, stores, uses, and protects the personal data of players registered on our platform in the Philippines. Reading through each section will give you a clear picture of your rights and our responsibilities.

1. What Information We Collect

When you register on majicjili, we collect personal information that is necessary to verify your identity and operate your account safely. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. During the account verification process, we may also request a government-issued ID or other supporting documents to confirm your eligibility to use the platform. When you make deposits or withdrawals, we collect transaction-related data such as payment method details, transaction amounts, and timestamps. We also automatically collect technical data when you use our platform, including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino players. We only collect information that is genuinely necessary for the purposes described in this policy, and we do not request data beyond what is required.

2. How We Use Your Data

The personal information we collect is used primarily to operate and maintain your majicjili account, process your deposits and withdrawals, and provide you with access to our sports betting, casino-style games, bingo, and other entertainment content. We use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies — these communications are essential and cannot be opted out of while your account remains active. Where you have given consent, we may also use your contact information to send you promotional offers and updates about new features on the platform. Your transaction data is used to process payments accurately, detect fraud, and comply with applicable financial regulations in the Philippines. We use technical and behavioural data to monitor platform performance, identify and fix bugs, and improve the user experience across mobile and desktop devices. We do not use your personal data to make automated decisions that would significantly affect your rights without human review. All data use is governed by the principles of purpose limitation and data minimisation.

3. Sharing and Disclosure

majicjili does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes under any circumstances. We may share your information with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and customer support tools — these partners are contractually bound to handle your data securely and only for the specific purpose for which it was shared. In cases where we are legally required to disclose information — for example, in response to a valid court order, regulatory investigation, or anti-money laundering inquiry — we will comply with applicable Philippine law and notify you where permitted. If majicjili undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, and you will be informed of any material changes to how your data is handled. We do not share your data with any advertising networks or data brokers. All third-party partners we work with are required to maintain data protection standards consistent with this policy.

4. Data Storage and Security

All personal data collected by majicjili is stored on secure servers with industry-standard encryption and access controls in place. We use a combination of technical and organisational measures to protect your information from unauthorised access, accidental loss, alteration, or disclosure. Access to personal data within our organisation is strictly limited to staff members who need it to perform their job functions, and all such staff are bound by confidentiality obligations. Financial transaction data is handled through encrypted channels and is never stored in plain text. We conduct regular security reviews and vulnerability assessments to ensure our systems remain protected against emerging threats. While we take every reasonable precaution to safeguard your data, no online platform can guarantee absolute security — if you suspect that your account has been compromised, please contact our support team at [email protected] immediately. We will retain your personal data for as long as your account is active and for a reasonable period thereafter as required by applicable law or legitimate business purposes.

5. Your Rights as a Player

As a registered player on majicjili based in the Philippines, you have a number of rights in relation to the personal data we hold about you. You have the right to request access to your personal data at any time, and we will provide you with a copy of the information we hold within a reasonable timeframe. If any of your personal data is inaccurate or out of date, you have the right to request that we correct it. You may also request the deletion of your personal data in certain circumstances — for example, if you close your account and there is no legal obligation requiring us to retain the data. You have the right to object to certain types of data processing, including direct marketing communications, and to withdraw your consent for optional data uses at any time without affecting the lawfulness of prior processing. If you wish to exercise any of these rights, please contact our support team at [email protected] with your account details and a clear description of your request. We will respond to all data rights requests within a reasonable period and in accordance with applicable Philippine data protection regulations.

6. Cookies and Tracking

majicjili uses cookies and similar tracking technologies to operate the platform effectively and provide you with a personalised experience. Essential cookies are required for the platform to function — they enable features such as keeping you logged in, remembering your preferences, and maintaining session security. We also use analytical cookies to understand how players navigate the platform, which pages are most visited, and where technical issues may be occurring, so we can continuously improve the experience. You can manage your cookie preferences through your browser settings at any time, though disabling essential cookies may affect the functionality of certain platform features. We do not use third-party advertising cookies or share cookie data with external marketing networks. By continuing to use the majicjili platform after being informed of our cookie practices, you consent to the use of cookies as described in this policy. For more information about managing cookies on your specific browser or device, please refer to your browser's help documentation.

7. Policy Updates

majicjili reserves the right to update or revise this Privacy Policy at any time to reflect changes in our practices, platform features, or applicable legal requirements in the Philippines. When we make material changes to this policy, we will notify registered players via email or through a prominent notice on the platform before the changes take effect. The date at the top of this page will always reflect when the policy was last updated, so you can check back at any time to see the current version. Your continued use of the majicjili platform after any policy update constitutes your acceptance of the revised terms. If you do not agree with any changes to this policy, you should stop using the platform and contact our support team to discuss your options. We encourage all players to review this page periodically to stay informed about how we protect their data. If you have any questions about this Privacy Policy or how your data is handled, please reach out to us at [email protected].

Quick Answers on Data Privacy

Common questions Filipino players ask about how majicjili handles personal information.

No — majicjili does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. Your information is only shared with trusted service providers who help us operate the platform, and those partners are contractually required to protect your data. We do not work with advertising networks or data brokers. If you have concerns about how your data is being used, you can contact our support team at [email protected] at any time for a full explanation.

You can request a copy of the personal data we hold about you by contacting our support team at [email protected] with your registered account details and a clear description of your request. We will process your request within a reasonable timeframe and provide the information in a clear, accessible format. There is no charge for a standard data access request. If you believe any of the information we hold is inaccurate, you can also request a correction at the same time. We are committed to responding to all data rights requests promptly and in line with applicable Philippine data protection regulations.

When you close your majicjili account, we will retain your personal data for a period required by applicable law and legitimate business purposes — for example, to comply with financial record-keeping obligations or to resolve any outstanding disputes. After this retention period has passed, your data will be securely deleted or anonymised. If you would like to request the deletion of your data at the time of account closure, please include this in your request to [email protected] and we will advise you on what can be deleted immediately and what must be retained for legal reasons. We will always handle your data responsibly, even after your account is no longer active.

Yes — you can opt out of promotional communications from majicjili at any time by contacting our support team at [email protected] or by using the unsubscribe option included in any marketing email we send. Please note that opting out of promotional emails will not affect essential account notifications, such as security alerts, transaction confirmations, or policy update notices — these are required for the safe operation of your account. Your opt-out request will be processed promptly, and you should stop receiving promotional messages within a few business days. If you continue to receive promotional emails after opting out, please contact our support team so we can investigate and resolve the issue.

Questions About Your Data? Let's Talk.

Our support team is available around the clock to help with any privacy-related questions. You can also check the FAQ for quick answers, or head straight to the platform and get started today.